Blogs

When it comes to customer support outsourcing, best practices include exercises, techniques, or approaches that are known for producing top of the line outcomes. When it comes to what constitutes best practices, you’re going to find a wide array of opinions. These are what we feel are the best practices in customer support outsourcing … Build Trust and Confidence The main key to building trust and confidence would be transparency. In regards to issues like
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As a telemarketer, you will be expected to truly connect with the person on the other end of the line. Every telemarketer wants to be the best they can be, and this is something that will take time and practice unless of course, you’re a natural. To help you get settled in, we’re going to introduce you to what we feel is some of the most effective techniques to be used for telemarketing. Don’t Sound
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Tips on Effective Communication with Your Virtual Assistant When it comes to working with virtual assistants today, there are few technical constraints. One of the biggest challenges would be the communication between virtual assistants and their clients. If you’re not used to speaking with virtual assistance, the difference in communication compared to an in-house employee are not necessarily obvious. For this reason, we have put together a list of tips for communicating affectivity with your
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Can a Virtual Assistant Help us Improve Our Economy? Can a virtual assistant help us improve our economy? Yes. Virtual assistants are starting to become a handy tool among many businesses across the World Wide Web, especially the smaller ones. The truth is that most businesses, regardless of the size, could use a virtual assistant at some point. The need for one will all depend on the level of business activity, and level of in-house
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In this day and age, you’re faced with a large variety of ways that you can market and sell products and services.  The best sales campaigns take advantage of the many channels that are available – this includes both online and offline. While there are a large array of channels available for you (ones you can start using right away), one of those most important channels involves the ever so popular telephone connection.  Sure, this
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Is there a minimum commitment or contract with a virtual assistant? Long story short – it depends on the individual. There are many virtual assistants out there that are independent contractors. Many times, a client wouldn’t want to a hire a contractor without having a legit contract in place. As you know, virtual assistants aren’t full-time employees that are going in and out of the office on a daily basis. Often times, they are doing
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